T H E • P R O C E S S

Using long, colorful glass rods, I melt the rods in a flame 1200 to 1700 degrees to create each glass bead. A bead can be made on a mandrel, a stainless steel rod coated with release, or off-mandrel using a special punty. By constantly rotating and shaping the molten glass in and out of the flame, different designs can be achieved. This process is called lampwork (more commonly known today as flamework) because centuries ago, artists first used oil lamps to create their designs.

I use a broad range of glass from Italy, Germany and the United States in all of my work. When I complete a glass piece, it is placed in a digitally controlled kiln to properly anneal. This ensures strength and durability in the glass, however, please remember it is GLASS and must be treated with care.

I try to accurately depict the color of my work as close as possible to the original. However, all computer monitors are different so the actual colors may differ slightly than what is on your screen. Exact sizes are noted in the description.

C U S TO M • O R D E R S

Custom orders are welcome! See something you like but not in the quanitity you need? Or, did you see a bead but don't want the choker? Please email me to discuss!

P A Y M E N T

I take PayPal, one of the safest ways to shop online. Be assured you are purchasing from a verified PayPal member. When you choose PayPal, you can pay by two options.

• Sign up with PayPal and pay with your PayPal account.

• Pay with a credit or debit card. You DO NOT need your own PayPal account.

Still feel uncomfortable using PayPal? I also can process your credit card directly. I accept VISA, MasterCard and Discover. Please provide a valid email address in the Message to the Seller. An invoice will be sent to your email address.

Either way, your information is safe and secure, and I will NEVER see your financial information!

S H I P P I N G

Your items will be shipped within 48 hours of payment. If there is a delay, I will contact you through an email. Please note, I will ship to your PAYPAL address. U.S. First Class Mail breaks down as follows:

United States ~ $2.50
Canada ~ $3.50
United Kingdom ~ $4.50

Delivery confirmation is included within the U.S. Insurance is also available for an additional $1.35. For your order it is optional, but is highly recommended since I cannot be held responsible for lost or damaged items.

Please note, Customs require for me to declare the value of the item(s) shipped. I will not falsify statements. Also, international customers are responsible for all custom fees, taxes, and duties associated with shipping to their respective countries. Thanks for your understanding!

R E T U R N S • & • E X C H A N G E S

If for any reason you are unhappy with your purchase, I'll gladly exchange or refund the purchase price. Please contact me within 2 weeks from the date of receipt. International buyers have 4 weeks to contact to me from date of receipt.

All returned items must be sent back to me at buyer's expense and in good condition before a refund can be issued. Refunds are given by original form of payment.

effective: 02/25/08

Melissa Villadiego
All rights reserved. © 2004-2008 Villa Design